Property managers

Appliance Service for Property Managers & Rental Owners

Knapp's works with property management companies, landlords, and rental owners throughout the Portland-area ZIP codes we serve. Our goal is straightforward: clear communication, reasonable approvals, and appliance work completed with respect for tenants and property.

Who We Support

  • Property management companies
  • Landlords with one or more rental homes
  • Apartment operators
  • Real-estate professionals coordinating repairs
  • Turnover coordinators between tenants

What's Included

  • Rental homes and condominiums
  • Apartment units
  • Property turnovers
  • Tenant coordination when approved
  • Authorization workflows with approval limits
  • Service documentation appropriate for property records

How It Works

Step 1

Send the request

Submit a service request with the service address, appliance details, and any approval limits or PO requirements.

Step 2

Access & coordination

Share tenant contact information if we should coordinate directly, or provide access instructions for vacant units.

Step 3

Service & documentation

We diagnose, recommend, and complete work within the approvals provided, then follow up with clear documentation.

What to Include in a Property Request

Management company name
Billing contact and preferred billing method
Service address and unit number
ZIP code (we'll confirm eligibility)
Tenant contact if we should coordinate directly
Occupied or vacant status
Approval limit for the visit
Purchase-order number, if required
Access instructions (lockbox, gate code, etc.)
Appliance make, model, and symptoms
Photos of the appliance, error code, or damage
Preferred documentation format

Set Up a Property Service Request

Submit a request with the details above and we'll review and follow up. Knapp's does not promise priority service, special billing terms, volume discounts, or dedicated account management — we simply do good work, coordinate clearly, and keep property records straightforward.

Submitting a service request does not confirm an appointment. Knapp's will review the information provided and contact you regarding service eligibility and scheduling. For confirmed service visits, Knapp's calls the evening before to provide a two-hour arrival window.